Consumer Behavior & protection

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  Access and navigate in digital marketplaces

  BASIC

  

  

  Search for goods and services

  INTERMEDIATE

  

  

  Evaluate and compare results

  ADVANCED

  

  

  Make decisions critically

  EXPERT

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  Know the digital marketplace rules

  BASIC

  

  

  Evaluate the reliability of sellers

  INTERMEDIATE

  

  

  Assert consumer rights

  ADVANCED

  

  

  Provide support and redress

  EXPERT

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  Recognize commercial communication

  BASIC

  

  

  Evaluate marketing information

  INTERMEDIATE

  

  

  Interpret online advertisting practices

  ADVANCED

  

  

  Optimize direct marketing

  EXPERT

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  Understand the impact of consumer behavior

  BASIC

  

  

  Evaluate the enviromental impact of consuming choices

  INTERMEDIATE

  

  

  Applying socially responsible consumption

  ADVANCED

  

  

  Advocate sustainable consumption

  EXPERT